Return & Refund Policy

Return & Refund Policy

Thank you for shopping with Yarrowmora.

At Yarrowmora, customer satisfaction is our priority. We are committed to providing carefully designed products, reliable quality, and a smooth shopping experience.

Please review our Return & Refund Policy before placing your order. By purchasing from Yarrowmora, you agree to the terms outlined below.


Return Eligibility

Customers may request a return within 7 calendar days after receiving the package.

To be eligible for a return, items must meet the following requirements:

✔ Unworn, unused, and unwashed
✔ Free from stains, odors, damage, or signs of wear
✔ Returned in original condition and packaging
✔ Original tags and labels must remain attached

Items that do not meet these conditions may not be accepted for return.


Non-Returnable Items

For hygiene, safety, and product protection reasons, the following items cannot be returned or refunded:

  • Underwear
  • Swimwear
  • Pajamas
  • Intimate apparel
  • Shapewear
  • Promotional gifts
  • Final sale items
  • Products marked as non-returnable

Return Conditions

Yarrowmora does not provide free returns or free exchanges for reasons unrelated to product quality or shipping errors.

Return requests caused by personal preference, including but not limited to:

  • Incorrect size selection
  • Change of mind
  • Ordering the wrong product
  • Personal style preferences
  • Color differences caused by different screen settings
  • Minor measurement differences within normal manufacturing tolerance

will not qualify for free return shipping or complimentary replacements.

Customers are responsible for return shipping costs in these situations.


Damaged, Defective, or Incorrect Items

If you receive an item with:

  • Manufacturing defects
  • Damage during shipping
  • Incorrect product, size, or color caused by our mistake

please contact our customer service team within 7 days of delivery.

Please provide:

  • Order number
  • Description of the issue
  • Clear photos or videos showing the problem

Our team will review your request and provide an appropriate solution, including replacement or refund when applicable.


Refund Process

Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be processed to your original payment method.
  • Processing times may vary depending on your payment provider.

Please allow additional time for your bank or payment service to complete the transaction.


Contact Us

If you have any questions regarding cancellations, returns, or refunds, please contact our customer support team:

Email: minervaaeron5972@outlook.com

Yarrowmora
Timeless Designs. Real Stories. Real You.